we are blackbird

our business is protecting yours

The Canadian security landscape is a competitive one, and we understand clients have plenty of choice on who to work with. We will never lose sight of the privilege we have in protecting our clients, and we built our business on the following core principles.
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Service

Personalized & Reliable Service

Blackbird Security was founded after small business owners shared that existing security companies were either too limited in services or too large to offer customized solutions. As we continue to grow across Canada, we stay committed to delivering the reliability and range of a large provider while maintaining the personalized, flexible approach of a small business.
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what makes us different

What makes us different

At Blackbird Security, we leverage a variety of programs, strategies, and tools that set us apart in the industry. Read below to discover the Blackbird Difference!
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we are hands on
Our founders are seasoned security professionals with extensive international experience across various security domains. They actively engage in the daily operations of Blackbird Security, frequently meeting with clients, auditing our services, and ensuring the highest standards of service are maintained. Should we ever fall short of your expectations, they will personally follow up to identify areas for improvement.
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we are flexible
We don’t believe in the traditional client-contractor relationship. Instead, we’re partners collaborating on a mutually beneficial goal – the protection of our clients’ business or property. If you have existing security policies, we are happy to work within them. We are as hands-on or light-touch as you need us to be.
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we are well managed
Blackbird Security’s management team is one of our strongest assets. Our owners are old friends with years of multi-disciplinary security experience under their belt. No matter the security scenario or industry – they’ve seen it. This nimble and experienced senior leadership team grants us the structural efficiency to quickly respond to everything from client interactions to emergency situations.
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foundation
deployment

we are growing

We are proud of our position of Canada’s fastest growing professional security company. From humble beginnings of just three staff, we have grown to number over 1,000 trained security professionals. Wherever you are in Canada, we are proud to offer you our full range of security services, including:
  • Concierge Security
  • Elite Suit and Tie Security
  • Event Security
  • Front Desk Security
  • Patrol Security
  • Private Residential Security
  • Executive Protection
  • Government and Municipal Security
  • Loss Prevention Security
  • Mobile Security
  • Shopping Mall Security
  • Uniformed Security Guards
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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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